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ZIM Integrated Shipping Services was founded in 1945. The company is headquartered in Haifa. While ZIM is primarily a global shipping and logistics operator, it maintains significant technological divisions in Israel and invests heavily in LogTech (logistics technology) startups. The company went public on the NYSE in January 2021 under the ticker ZIM. A major event impacting the company throughout late 2023 and 2024 was the Red Sea crisis, where Houthi attacks forced ZIM to reroute its vessels around the Cape of Good Hope.

ZIM's primary activity is container shipping and associated logistics services. The company operates on an "asset-light" model, chartering a significant portion of its vessel capacity rather than owning it outright. On the technology front, the company operates an investment arm, ZIM Ventures, which backs early-stage maritime logistics startups. Internally, ZIM integrates artificial intelligence for fleet optimization and container tracking, and implements digital documentation solutions, such as electronic bills of lading from Wave BL.

ZIM is ranked among the top global container carriers, competing directly with industry giants like Maersk, MSC, and Hapag-Lloyd. It differentiates itself by focusing on specific niche trade routes and operational agility rather than competing solely on sheer fleet volume. During the COVID-19 pandemic (2021-2022), ZIM reported record profits due to a surge in global freight rates, subsequently paying out massive dividends to shareholders before market normalization.

ZIM's global headquarters is located in Haifa, employing hundreds of local staff. Beyond traditional maritime operations and logistics roles, the Israeli headquarters houses software developers, data scientists, and IT professionals who manage the company's global data infrastructure, digital customer service platforms, and internal digital transformation initiatives.