Guy - Customer Success Manager - Hebrew Speaker

Description At Classiq Technologies, we’re shaping the future of quantum computing. Our platform empowers developers, researchers, and enterprises to design, optimise, and execute complex quantum circuits at scale - turning quantum potential into real-world impact. We’re looking for a seasoned, proactive Customer Success Manager who is passionate about technology, eager to engage with global customers, and excited to help organisations succeed in their quantum journey. About the Role As a Customer Success Manager at Classiq, you will play a key role in ensuring our customers achieve measurable success with Classiq’s quantum software platform. You’ll be the customer’s trusted advisor - guiding them from onboarding to expansion - and helping them extract maximum value from Classiq’s solutions. This is a highly cross-functional role where you’ll collaborate closely with product, engineering, and sales teams, combining technical understanding with strong relationship management skills. What you'll do: Build and maintain long-term customer relationships, driving engagement, satisfaction, renewals, and growth. Lead onboarding and training sessions, ensuring customers gain a deep understanding of the Classiq platform. Translate customer objectives into actionable success plans that deliver measurable outcomes. Collaborate with technical teams to solve customer challenges and share best practices. Identify opportunities for account growth and expansion. Serve as the customer’s voice internally, providing feedback that influences our product roadmap. Who you are: 2+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in software, cloud, or advanced technology. Strong technical approach and ability to learn complex software tools quickly. A proactive, curious, and collaborative mindset - passionate about innovation and customer success. Skilled at conflict resolution, expectation management, and consultative engagement. Willingness to travel up to 10% of the time. Native Hebrew speaker Full proficiency in English (CEFR C2 level) and exceptional communication and presentation skills. Bonus Points: Technical Bachelor’s degree in Maths / Computer Science / Engineering / Physics or STEM equivalent from a recognized academic institution. Fluency in an additional major European language (e.g., French, German, Spanish, Italian, etc.) Knowledge or experience with quantum computing or adjacent fields Experience as a programmer