Penlink is a technology company bringing clarity to complex data for people who need it now. We partner with law enforcement agencies across the United States, offering a software solution to manage data and aid investigators solving crimes. It sounds like a lot of data and analytics, but really, it’s about improving the world and keeping safe the places we call home.
We focus on creating products that positively impact our communities and being "in the mission" and less about the laidback culture and amazing benefits – even though we offer those too. With our get it done attitude and focused mission we are growing at an unprecedented rate and are therefore seeking a Quality Assurance Lead that will be responsible for leading a unified Quality Assurance team across all products and be the ultimate decision maker if a release can be sent out to clients. The QA Lead will be responsible for ensuring that software bugs are identified, tracked and resolved. This person will play an integral role in the software development lifecycle ensuring that the highest quality product is being delivered to clients.
YOUR RESPONSIBILITIES
Lead and coach the QA team on test strategy, test case design, execution, and best practices
Develop, maintain, and continuously improve QA processes, testing procedures, and release readiness standards
Oversee software testing efforts including functional, regression, performance, scalability, reliability, and system testing
Partner with Product and Engineering teams to understand feature scope, estimate testing efforts, and coordinate defect resolution
Evaluate and recommend improvements to testing tools, processes, and buy-versus-build solutions
Manage team resources, including hiring, performance management, and development of QA staff
Drive release quality decisions by assessing testing results, team feedback, and overall system readiness
Ensure testing environments, documentation, reporting, and communication of testing outcomes are accurate and maintained
Identify usability and quality improvement opportunities and provide recommendations to Product and Engineering teams
Support troubleshooting efforts by reproducing, validating, and resolving client-reported issues
3+ years of leading a team of employees and 5+ years of working in QA.
Adept at leading teams using Agile, scrum methodologies.
Expertise and demonstrated delivery of high quality software testing process.
Familiarity with test case management software (like Microsoft Test Center) and issue tracking tools.
Detailed oriented, methodical, and organized in your thinking. Ability to think strategically regarding improvements to the quality assurance process.
Excellent communications, both written and verbal, and able to communicate ideas concisely and clearly to the team and stakeholders in a professional manger.
The drive to deliver and openness to new ideas and approaches.
Maintain a positive, team-orientated attitude that inspires confidence and motivates employees to meet challenges head-on.
Experience implementing best practices for testing and release.
This position currently follows a hybrid schedule that requires two days per week in our Lincoln, Nebraska, office. Onsite requirements may be adjusted based on business needs and company or departmental policy.