Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community stakeholders in the utilities, transportation and government sectors.
We are experiencing sky-rocketing growth and closed a historically large $96M Series B round in July of 2025.
Job description
Responsible for managing the execution of client’s rejects and customer success mechanism in Israel. The role includes operational management of task flows between the professional departments in the company. Monitoring schedules, ensuring that every customer inquiry receives a professional and quick response. The main goal: reducing reject processing time to a minimum and maintaining operational and project continuity.
What you'll do
Managing Reject Operations
Routine management of the reject pipeline - receipt, classification, and daily task prioritization
Routing tasks to relevant departments
Close follow-up with project managers to release bottlenecks in real time
Schedule Monitoring & Control
Ensuring alignment with the departmental goal - providing the optimal response or correction to the customer.
Escalating alerts on expected deviations and managing solutions to shorten delays
Verifying that a proper deliverable returns from the executing department before sending it for final control
Requirements
Background in project management/execution or engineering operational coordination - Mandatory
Deep familiarity with the content worlds of Customer Success in the fields of civil engineering
High assertiveness and ability to drive interpersonal interfaces
Ability to identify specific problems in the process and provide immediate solutions
Ability to work under pressure and manage a large number of tasks simultaneously
Learn more
https://www.exodigo.com
https://www.youtube.com/@exodigo2321
Nice to have
Background in Civil3D, ArcGIS Pro, and additional BIM software - Significant