Supply Chain Repair Data Engineer
Job Summary
Data Engineer responsible for supporting HP repair and refurbishment operations, driving supplier performance, optimizing repair costs, improving quality and customer experience, and supporting strategic repair network initiatives. The role uses operational analytics, supplier management, and continuous improvement methodologies to ensure efficient and scalable repair services across HP's global service supply chain
What you'll do
Support day-to-day repair and refurbishment operations across HP's repair network, ensuring service, quality, and cost performance targets are achieved.
Monitor repair volumes, turnaround times, capacity utilization, and operational KPIs to support business objectives.
Partner with external suppliers and repair vendors to drive performance, quality improvements, and operational efficiency.
Analyze repair cost drivers and identify opportunities to reduce spend while maintaining customer experience and service levels.
Lead continuous improvement initiatives focused on repair effectiveness, process optimization, and network simplification.
Develop and maintain operational reporting, performance dashboards, and executive-ready business reviews.
Collaborate with Supply Chain, Service Delivery, Procurement, Finance, Quality, Engineering, and Repair Partners to implement strategic initiatives and operational changes.
Support repair network strategy, capacity planning, forecasting, and supplier governance activities across global regions.
Identify and mitigate operational risks impacting repair execution, customer satisfaction, and business continuity.
Provide data-driven recommendations to leadership regarding repair operations, supplier performance, and network optimization opportunities.
Drive efficiencies and process automations.
Education & Experience Recommended
Four-year or Graduate Degree in Data, Data Engineering, Computer Sciences, Computer Engineering, Financial Engineering or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in project and program management, quality, lean six sigma, or a related field or an advanced degree with 3-5 years of work experience.
Nice to have
Project Management Professional (PMP) Certification
Lean Six Sigma Certification
Quality Certification
Knowledge & Skills
Agile Methodology
Automation and scripting
Change Management
Computer Science
Continuous Improvement Process
Milestones (Project Management)
New Product Development
Process Improvement
Product Management
Project Engineering
Project Management
Project Planning
Project Schedules
Risk Management
Software Development
Python
Power BI
Dashboard development
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
Responds to moderately complex issues within established guidelines.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
Quality
Schedule -
Full time
Shift -
First Shift (Mexico)
Travel -
Not Specified
Relocation -
NoEqual Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"