Social Media & Community Manager

The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 130,000 customers, 500 million users per month & millions of annual revenue. As the leading social proof solution for Shopify stores, our main focus now is expanding our platform to additional products and markets. Each new challenge requires different skill sets, and we’re forming a core team of creative innovators to lead us there. This is a unique opportunity to be part of an organization that has the resources & scale of an established company and the energy, speed & team-size of an early-stage startup. We're looking for a Social Community & Marketing Manager to own the health, quality, and engagement of the Reviewers.com reviewer community. Reviewers.com is a new platform where brands gift products to a community of vetted Reviewers in exchange for a high-quality authentic video review. This isn't a traditional social media or community management role. Your mission is to build and maintain the highest-quality reviewer community in the market. You'll obsess over reviewer quality, identify exceptional creators before anyone else does, help shape our quality standards, and create programs that keep our community engaged and active. You'll work closely with Product, AI, Marketing, and Support to ensure every reviewer interaction strengthens the marketplace. If you love spotting talent, building communities, creating scalable processes, and using data to improve quality, we'd love to meet you.