SysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking a Renewals Specialist for our existing customer base to join our Customer Success Team. Your primary responsibility will be to drive the renewal lifecycle and work closely with the Customer Success Managers to quote and negotiate SysAid offerings with our customers.
We’re looking for someone who has strong time management, organizational, and problem-solving skills. We value hard workers and reward success. If you are a creative problem solver/negotiator who can work under pressure with a strong sense of ownership and accountability, then this position is for you!
What you'll do
Manage the renewal cycle and contract processing promptly to ensure no service disruptions
Prepare quotes based on customer requests and requirements
Collaborate with the Customer Success Managers on quotations, overcoming objections, and adjusting proposals to ensure best offering is presented to the customer