Sysaid

SysAid is an Israeli software company that develops a SaaS-based ITSM (IT Service Management) platform. The company is headquartered in Israel and sells primarily to mid-size and enterprise organizations across business and public-sector segments. Detailed public information on founding year, named founders, headcount, or funding is not verified to the confidence level required for publication here and has been omitted.

SysAid's primary product is a Help Desk and ITSM platform that enables IT teams to manage service requests, IT asset inventories, and change management workflows. The platform targets mid-market and larger organizations and is sold as a subscription-based SaaS product. In recent years SysAid announced AI capabilities integrated into its platform under the SysAid Copilot brand, aimed at automating IT service workflows.