Global-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We’re a fast-moving, highly collaborative company.
where innovation, creativity, ownership, and impact are part of everyday work.
We are looking for a Chargeback Analyst to join our Fraud and Payments team. In this role, you will become a domain expert in a growing team and a fast-changing environment. As a Chargeback Analyst, you will work with multiple payment providers and systems, analyze and respond to chargeback disputes, collaborate with different teams, and become a subject matter expert in chargeback and dispute handling and management. You will also play a key role in improving processes and driving operational excellence across the organization.