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We're looking for a Liveops & Monetization Manager to join our team.
This role is responsible for keeping the platform engaging, and competitive through real-time experiences, live events, gamification, and precise execution across all active markets. You’ll sit at the intersection of CRM, product, game economy and live operations - ensuring players always have a reason to return, engage, and play.
What you'll do
Plan, launch, and manage live platform experiences that drive conversion, engagement, and retention across the player lifecycle
Operate and optimize real-time engagement mechanics, rewards, and events based on player behavior and performance signals
Monitor live performance and player activity, adjusting mechanics, pacing, and incentives when needed
Ensure all live initiatives are clearly communicated onsite and aligned with CRM messaging across channels
Collaborate with CRM, Product, BI, and Marketing teams to deliver cohesive player experiences
Run test-and-learn frameworks, including A/B tests and control groups, to continuously improve engagement and monetization
Track and analyze KPIs such as engagement rate, session frequency, progression, retention, and LTV uplift
Requirements
2+ years of experience in Live Ops, CRM, monetization, or engagement roles within social casino, gaming, or adjacent digital products
Strong understanding of player psychology, engagement loops, progression systems, and reward mechanics
Experience operating live features, events, or promotions in fast-paced environments
Highly execution-focused with strong attention to detail and ownership mindset
Comfortable working across multiple markets, time zones, and real-time operational demands