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About Atera
Atera is defining the category of Autonomous IT, in which AI agents resolve technical incidents end to end, without a technician in the loop. Robin by Atera is the world's only AI technician that detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes—resolving technical Tier 1 and complex Tier 2 incidents in full.
Built on a patented architecture, Robin operates as a system of action, working within the existing enterprise environments,and adhering to the highest enterprise-grade security and compliance standards. It is governed by configurable guardrails, complete audit trail and approval workflows.
More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. To learn more, visit atera.com.
We're looking for a Director of Sales to lead Atera's Commercial (SMB) sales team, our engine for winning and growing customers You'll manage a team of Account Executives selling a product IT professionals genuinely love: a trusted, disruptive AI-powered platform that's reshaping IT management worldwide. With Robin, our native AI agent built directly into the platform, Atera is leading the charge in autonomous IT, and was recently named a Visionary in the Gartner® Magic Quadrant™ for Endpoint Management Tools.
If you've built and scaled SaaS sales teams before, know how to win in North America, and want to help shape a sales org from the inside, this role is for you.
What you'll do
Own the commercial (SMB) segment's sales targets and pipeline health
Manage, coach, and develop a team of Account Executives, driving performance against quota and professional growth
Report on team performance, forecasting, and pipeline metrics to Sales Leadership
Build and refine sales processes, playbooks, and methodology tailored to the SMB motion
Recruit, hire, and onboard AEs as the team scales
Partner with Sales Ops, Marketing, and SDRs to improve pipeline quality, conversion, and handoff to Customer Success
Act as a player-coach where needed: get into deals, help close, and model the behaviors you want the team to adopt
Champion the use of AI-native selling techniques and help the team position Atera's AI capabilities (Robin) effectively against the competition
Requirements
4+ years of sales management experience, ideally spanning 2+ different companies
Proven experience in SaaS B2B sales, selling a technically complex product
Demonstrated track record of success selling into North America markets
A proven track record of creating a successful outbound motion
Native-level English (oral and written)
Strong leadership skills, with direct experience managing a team of Account Executives
Comfortable working US business hours, Monday-Friday
Nice to have
Prior experience selling native AI products or AI-powered platforms
Technical IT knowledge or experience selling into IT professionals/teams
About Atera
Atera is defining the category of Autonomous IT, in which AI agents resolve technical incidents end to end, without a technician in the loop. Robin by Atera is the world's only AI technician that detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes—resolving technical Tier 1 and complex Tier 2 incidents in full.
Built on a patented architecture, Robin operates as a system of action, working within the existing enterprise environments,and adhering to the highest enterprise-grade security and compliance standards. It is governed by configurable guardrails, complete audit trail and approval workflows.
More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. To learn more, visit atera.com.