HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance - not replace - independent professionals. HoneyBook’s AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter.
Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and maintain a growth mindset. We know experience comes in many forms - some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually curious environment and have relevant experience, we encourage you to apply.
HoneyBook is a payments company as much as a CRM. Our financial products - Balance, Capital, instant payouts, micro-invoicing - are what turn HoneyBook from software into financial infrastructure for our members' businesses.
We're looking for a Director of Product Management to own HoneyBook's financial-products portfolio end to end and to lead the new, standalone initiatives that leverage HB's financial products across the member base. You'll be the owner of HB's financial products and the market pulse on what's coming next that can help our members - new payment methods, new banking and capital capabilities, new ways money moves for service businesses.
This is a senior individual-leadership role. You'll lead through ownership, clarity, and influence.
WHAT YOU'LL OWN
- The portfolio — payments processing, Balance (banking), Capital (lending), instant payouts, territory expansion and new business opportunities
- New standalone initiatives — identify, scope, and drive new bets that leverage HB's financial products for the member base, from idea through PMF.
- The market pulse — track where payments, fintech, and embedded finance are moving; bring the developments that can help HB members before competitors do.
- The vendor stack — Stripe, Plaid, Unit, QuickBooks. Contract negotiation, escalations, roadmap alignment and more
- The economics — GPV, take-rate, unit economics, margins, fraud loss appetite, vendor cost. You own and defend the numbers.