Description
The Defence Account Manager is responsible for nurturing and expanding strategic relationships with Defence stakeholders, ensuring the flawless delivery of contracted services and solutions. Serving as the primary liaison between Waterfall and Defence clients, this role aligns operational execution and commercial performance with long-term account strategy, while strictly adhering to rigorous defence, security, and regulatory compliance standards.
Key Responsibilities:
Account Management & Stakeholder Engagement
Serve as the primary point of contact for Defence customers and key stakeholders
Build and maintain strong, trusted relationships across project teams, and senior leadership
Understand defence customers priorities, capability gaps, and future programs to support long-term account planning
Lead opportunities reviews, projects status, and governance meetings
Ensure compliance with contractual obligations, defense regulations, and security requirements
Security clearance level 2/3
Essential
Skills & Experience
Proven experience in account management within defense, government, or highly regulated sectors
Strong understanding of companies and offices structures, procurement processes, and contracting models
Excellent stakeholder management and communication skills
Experience managing complex, high-value contracts
Strong commercial awareness and problem-solving ability
Background in defense, aerospace, technology, or systems integration
Understanding of defense projects