Senior Strategic Accounts Manager – Enterprise Software & AI

Senior Strategic Accounts Manager– Enterprise Software & AI You've mastered the craft of growing enterprise accounts. Now imagine doing it inside a machine that's tuned as precisely as you are. Most senior sellers hit a ceiling — not in skill, but in environment. You know how to protect and grow a multi-million-dollar book of business, but you've been doing it despite your organization's systems, not because of them. If you're looking for a place where forecast discipline, AI-augmented workflows, and genuine cross-functional partnership aren't aspirational values on a slide deck but the actual operating rhythm, keep reading. What This Role Is About You'll be the strategic and commercial leader for a portfolio of flagship enterprise accounts. Your mandate: retain, expand, and deepen these relationships through world-class negotiation, executive partnership, and data-driven account strategy. You'll also shape how your team thinks about commercial craft — elevating their ability to structure, price, and close deals that are good for the customer and good for the business. This is not a hunter seat. There's no cold outbound. You're here to maximize the value of relationships that already exist — and to do it with the support of modern AI tooling and a company that treats process excellence as a competitive advantage. Key Accountabilities • Strategic account P&L ownership — carry full responsibility for renewal and growth targets across enterprise clients with $1M+ in annual contract value, with uncompromising attention to forecast accuracy and deal margin. • Executive relationship stewardship — serve as the senior commercial voice in QBRs, board-level escalations, and strategic planning sessions, turning pressure moments into trust-building opportunities. • Commercial deal design — architect and negotiate multi-year contracts, SOWs, SLAs, and pricing constructs that deliver lasting customer outcomes while safeguarding profitability. • Sales craft elevation — act as a force multiplier by coaching team members on negotiation frameworks, pricing rationale, and the commercial instincts that separate good deals from great ones. • AI-integrated execution — apply generative AI tools across your daily workflow — pipeline diagnostics, proposal drafting, account intelligence synthesis, and stakeholder communication. • Operational excellence — champion CRM accuracy, pipeline hygiene, and Order-to-Cash process improvement as non-negotiable standards, not afterthoughts. • Cross-functional orchestration — collaborate on a structured cadence with delivery, finance, legal, and customer success to ensure every closed deal converts into measurable client value.