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Support Engineer at iTalent - Hire Smarter · Trevo
Support Engineer
• Customer Support
• Migdal Haemek
• Full-time
• Communicating the requirements of customer needs to the R&D, from spec definition to final release to customer
• Defining product properties – Ease of use, GUI, improvements.
• New features definition from definition to release.
• Training and continuous relationship with customers in analysis of system applicative problems
• Application support/post sale for optical scanning systems installed at customer's site.
• Support the global territories technical teams
• Writing documentation for support and training in English
• Support new and existing systems abroad
Requirements
BSc Degree or Practical Engineer in Mechanical Engineering /Electrical Engineering / Computer Engineering
Two years’ experience (or more) as Integration engineer /support engineer/service engineer/application engineer in the semiconductor industry.
Willing to travel abroad when it will become relevant (1-2 trips per Quarter).
Working with various company interfaces – R&D, Manufacturing