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Sales engineer (SE) is an experienced engineer that takes part in all sales activity in Benelux.
This SE position requires 2-5 years of experience in the technical field of Data/VoIP/Telephony Software and Hardware. The SE should have system “hands on” and engineering capabilities while understanding the overall customer requirements to be in a position to lead him to the best solution of both AudioCodes and partner products.
The SE is in charge of all technical activities in and after the sales process.
The SE is part of the region’s sales organization. It is expected that this individual acquires in depth knowledge in all AudioCodes products throughout the training on the job and beyond as well as continuously gains new knowledge.
The SE is responsible for providing technical consulting to the sales force for all standard AudioCodes products and be involved actively (“hands on”) in customer support through the pre-sale and post-sales process. During the post-sales phase, the position’s primary goal is to be the focal point for all technical issues related to a customer (technical account management) excluding the actual technical services management.
What you'll do
Provide technical assistance to the sales force during (onsite) sales calls
Provide pre-sales technical support (“Hands on” capabilities - a must)