Digital Project Manager

Join abra and lead end-to-end User Experience (UX) processes across enterprise digital platforms, helping shape consistent, user-centered journeys that drive real business value! Job Description Lead and define UX processes across the organization's digital assets, including websites, portals, applications, and chatbots. Translate business and operational requirements into user experience principles, user flows, and customer journeys. Work closely with business stakeholders, product teams, IT teams, and external design studios. Create UX briefs, define user experience requirements, and ensure proper implementation of UX guidelines. Establish UX standards, methodologies, and best practices across multiple digital channels. Ensure a consistent user experience across all digital platforms and touchpoints. Participate in early-stage project planning and requirements gathering, with a focus on user journeys and usability. Collaborate with development, QA, and architecture teams to ensure successful implementation. Support continuous UX improvements throughout the product lifecycle. Analyze user feedback, usage data, and UX-related insights to drive ongoing enhancements.