Head of RL Gym - Program Operations

We are looking for a Head of RL Gym to own the end-to-end delivery, quality, and scaling of RL Gym programs for our strategic AI partners. You will work closely with frontier-model teams, Delivery, Product, Sales, Research, and Operations to turn complex customer and model-development needs into high-quality, scalable programs. What You’ll Own Own partner delivery from scoping through launch, execution, scaling, and iteration. Translate research and model needs into clear program requirements, workflows, and success metrics. Work closely with frontier-model teams to identify model gaps and design RL Gym programs that address them. Own quality standards and quality assurance, ensuring consistent, reliable outputs across programs. Build the processes, systems, and operating model required to scale programs efficiently without compromising quality. Partner with Sales on customer discovery, solution design, scoping, and expansion opportunities. Work closely with Product to translate partner needs and operational learnings into product requirements and roadmap priorities. Build strong feedback loops across customers, model teams, Sales, Product, and Operations. Own operational performance across quality, capacity, timelines, cost, throughput, and partner satisfaction. Build and lead the program management and operations function as the business scales.