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We are seeking a Chief of Staff for a Technology Division within a financial organization.
As a strategic and operational partner to the Head of the Division, you will translate strategy into actionable plans and drive execution across a complex software development environment. The role combines division-wide strategic planning, budget and resource management, performance oversight, and direct leadership of the business operations team.
What you'll do
Lead annual and multi-year planning, translating the division’s strategy into clear objectives, priorities, and work plans.
Establish mechanisms to track strategic initiatives, delivery commitments, and progress against divisional goals.
Develop performance metrics and dashboards, analyze trends, identify gaps, and provide actionable recommendations to the Head of the Division.
Manage and oversee the division’s budget, vendor agreements, procurement processes, and financial controls.
Lead workforce and capacity planning, drive efficiency and FinOps initiatives, and support prioritization and resource allocation decisions.
Manage cross-functional dependencies and risks across development teams, tribes, and infrastructure functions.
Identify delivery bottlenecks and drive solutions in partnership with senior stakeholders.
Lead the division’s business operations team and oversee governance frameworks and management routines.
Ensure leadership materials and meeting agendas support effective decision-making, with consistent follow-through on decisions and action items.
Foster accountability and collaboration across the team and its stakeholders.
Requirements
An academic degree in a technology or engineering discipline, or Industrial Engineering and Management.
At least 5 years of relevant experience within a software development organization in Business Operations, Program Management, Chief of Staff, or a comparable role.
A strong understanding of the software development lifecycle, including AI-enabled development practices, Agile methodologies, and tribe and squad operating models.
Strong analytical skills, including experience building dashboards and data analysis models to inform management decisions.
Ability to lead both direct reports and cross-functional stakeholders, drive organizational change, and build effective partnerships with senior leaders.
Strong strategic judgment, a hands-on approach, and the ability to translate broad objectives into concrete actions and measurable outcomes.