Who is Forcepoint?
Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!
Forcepoint is seeking a full-time Principal Cyber Engineer to lead installation, configuration, integration, and training for our COTS cyber products. The ideal candidate is highly motivated, brings strong interpersonal skills, and learns quickly. The successful candidate will receive specialized training and is expected to develop proficiency across the full lifecycle of complex software solution deployment.
Essential Functions
Provide engineering, installation, configuration, integration, and training for Forcepoint COTS cyber products.
Deliver training, troubleshooting, and on-site support to customers, including version upgrades.
Prepare technical documentation, including as-built designs, requirements, and Standard Operating Procedures; produce executive briefings and EBR-ready deliverables for customer and Forcepoint leadership.
Provide technical briefings to customer and Forcepoint corporate leadership as required.
Act as a trusted technical advisor to key accounts; partner with account executives and sales leadership to drive technical wins, support renewal strategy, identify expansion opportunities, and influence the customer's long-term security roadmap.
Architect and lead complex REST API integration engagements across SIEMs, SOAR platforms, identity providers, and cloud-native services; provide technical mentorship to junior engineers on API and automation best practices.
Serve as the primary voice of the customer to Forcepoint product and engineering leadership; proactively document and escalate product gaps and feature requests to directly influence the product roadmap.
Serve as technical lead within the Professional Services team; mentor and develop Associate (Prof3) and Senior (Prof4) engineers on deployment practices, integration techniques, and customer engagement standards.