Tenengroup is looking for a Site Operations Specialist.
We are a global D2C brand house in the lifestyle and jewelry space, building category-defining brands through full vertical integration- from product development to fulfillment. Known for our strong focus on personalization, design, and performance marketing, we scale digitally native brands across multiple international markets.
עיקרי התפקיד
Manage order flow from sites to factory – volume, due dates, priority, allocation
Coordination between main business units – real-time operational impact during high season. Factory – Sales - Customer service
Manage Customer ETA expectations – when will my package arrive?
Manage shipping offering – ETA, gaps, pricing, messaging, available options
Manage shipping offering testing setup and control
Manage cross-site elements, messaging, and settings – based on ETA during high season
Manage QA team member responsible for QA of processes above
E-commerce Operations Department is looking for a Site Operations Lead.
דרישות
Function well when out of your comfort zone
Fast learner
Analytical skills – enjoying logical challenges. Every day will have a new situation to resolve.
Teamwork – collaborate naturally with others
Strong communication skills, able to present and mediate different stake holders’ interests
During high season (6 weeks) – available around the clock, be on top of real time challenges and perform necessary actions effectively