What this Job Entails:
The Software Engineer designs, develops, troubleshoots and debugs software programs for enhancements and new products. They will also develop software and tools in support of design, infrastructure and technology platforms.
Scope:
Resolves a wide range of issues in creative ways
Seasoned, experienced professional with a full understanding of their specialty
Works on problems of a diverse scope
Receives little instruction on day to day work, general instruction on new assignments
What you'll do
Provide administration, development, and application support for end users
Design, develop, code, test and debug system software
Design and implement software of embedded devices and systems from requirements to deployment
Review code and design
Configure and integrate third-party software components and technologies
Perform root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environments
Address and resolve esclataed software bugs and bug reproduction requests; logging of all incidents and requests; engaging other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility
Provide limited after hours and on-call support as needed
Engage in review and development of test documentation
Work with stakeholders and cross-functional teams on projects and initiatives
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Requirements
Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
Networks with senior internal and external personnel in own area of expertise
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Experience working with various development programs
Ability to quickly learn customer support processes, tools and techniques
Understanding of how to configure third-party software components and technologies
Ability to perform root cause analysis of network, operating system, and other issues
Excellent communication skills in English (both speaking and writing)
Ability to collaborate and work remotely including use of communication tools
Ability to multi-task and self-organize including prioritization of activities
Experience using monitoring systems
Attention to detail
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$114,000.00 - $180,000.00 USD (Salary)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
Nice to have
Familiarity with system administration
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment