Welcome to Chargeflow
Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it.
Who We're Looking For - The Dream Maker
As a Senior BI Analyst at Chargeflow, you will own the company’s BI layer end-to-end—turning business questions into trusted metrics, decision-ready dashboards, and proactive monitoring that helps teams move faster with confidence in the numbers.
What you'll do
Metrics & Definitions (Single Source of Truth): Define, standardize, and document KPIs (logic, grain, filters, edge cases) so the company aligns on “what good looks like” and avoids metric drift.
Dashboard Delivery & Storytelling: Build and maintain accurate, performant dashboards that surface trends, risks, and root-cause signals (not just charts).
Data Quality & Observability: Implement data quality checks, anomaly detection, and alerting to catch issues before they impact decision-making.
Stakeholder Partnership: Run a clear BI intake/triage process, manage priorities, and communicate tradeoffs and timelines across Product, Finance, Ops, and Leadership.
Experience with data observability / testing / alerting practices.
Our Story
Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach.
Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.