DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.
As a Customer Success Manager, you will serve as the trusted point of contact for our customers and lead them end-to-end through implementation, onboarding, and ongoing adoption of DealHub’s platform.
Your mission is to drive successful implementations and go-lives, strong adoption, high retention, and long-term customer growth—by combining technical execution, strategic guidance, and strong relationship management.
You will work hands-on with customers to configure solutions, lead onboarding projects, deliver training, and ensure customers realize ongoing value from the platform. You will act as both a technical trusted advisor and a business partner, helping customers translate complex technical requirements into tangible business outcomes.
The ideal candidate enjoys solving technically complex onboarding challenges and excels at transforming those challenges into measurable customer value.
What you'll do
Manage a portfolio of customers across different stages of the customer journey, from onboarding through renewal and expansion.
Lead and execute customer implementations.
Drive customer meetings on a daily basis, including onboarding sessions, training workshops, follow-ups, and QBRs.