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About Atera
Atera is defining the category of Autonomous IT, in which AI agents resolve technical incidents end to end, without a technician in the loop. Robin by Atera is the world's only AI technician that detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes—resolving technical Tier 1 and complex Tier 2 incidents in full.
Built on a patented architecture, Robin operates as a system of action, working within the existing enterprise environments,and adhering to the highest enterprise-grade security and compliance standards. It is governed by configurable guardrails, complete audit trail and approval workflows.
More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. To learn more, visit atera.com.
We're looking for a talented and driven Pre-Sales Solutions Engineer to join our growing team. You'll be a key player in our sales motion - owning the technical relationship with prospects and working closely with our Account Executives and Account Managers to drive complex, high-value deals primarily across mid-market and enterprise segments.
What you'll do
Lead discovery and scoping sessions alongside AEs to deeply understand prospect needs and pain points
Own end-to-end POC processes, typically spanning 1-2 months, including design sessions and technical deep-dives