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Job description
About the role
Job Details:
The Digital/Front-End Experience Engineer will lead the translation of business, ecosystem, and customer requirements into scalable digital experiences across Intel Edge AI and Robotics ecosystem platforms. This role bridges stakeholders, ecosystem program owners, and development teams by converting strategic needs into user journeys, information architecture, UX standards, wireframes, and production-ready requirements.
The successful candidate will help shape unified ecosystem experiences across catalog, onboarding, qualification, training, partner enablement, and customer discovery workflows. The role sets the UX quality bar before development and ensures delivered experiences are simple, consistent, measurable, and aligned to Intel ecosystem scale objectives.
What you'll do
Translate stakeholder and customer needs into product requirements, user journeys, workflow diagrams, wireframes, and acceptance criteria.
Define information architecture for ecosystem catalog, onboarding, qualification, training, and partner enablement experiences.
Create development-ready UX specifications that reduce ambiguity and improve build quality across internal and external delivery teams.
Partner with owners, stakeholders, business units, and development teams to prioritize platform capabilities.
Establish UX standards and design principles for consistent Edge AI, Robotics, catalog, and training experiences.
Review delivered capabilities against requirements, usability principles, and production-quality expectations.
Identify customer friction points and recommend experience improvements based on usage feedback, stakeholder inputs, and platform goals.
Support AI-native experience requirements by defining where intelligent search, recommendations, chatbot assistance, or guided workflows improve the customer journey.
Requirements
Bachelor degree or equivalent practical experience in UX design, product design, human-computer interaction, information systems, computer science, product management, or a related field.
8+ years of experience in UX architecture, product design, digital product management, enterprise web platforms, or customer-facing digital experience roles.
Demonstrated experience translating ambiguous business requirements into clear user journeys, UX specifications, wireframes, and acceptance criteria.
Strong understanding of information architecture, content models, metadata concepts, usability principles, and platform consistency.
Experience working with engineering, product, marketing, and business stakeholders in globally distributed teams.
Strong written and verbal communication skills with ability to explain experience tradeoffs to business and technical audiences.
Key Skills
HTML/CSS
JavaScript/TypeScript
React or similar frameworks
CMS/content platforms
Information architecture & search
AI-assisted and conversational experiences
Nice to have
Experience with ecosystem, partner, marketplace, developer, catalog, onboarding, or technical enablement platforms.
Experience designing experiences that include AI-assisted search, guided recommendations, chatbot workflows, or intelligent content discovery.
Familiarity with web content management systems, structured content, analytics, taxonomy, and search optimization.
Ability to balance strategic product thinking with practical delivery details needed by development teams.
Job Type:
Experienced Hire
Shift:
Shift 1 (Malaysia)
Primary Location:
Malaysia, Penang
Additional Locations:
Posting Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Position of Trust
N/A
Work Model for this Role
This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.