About SailPoint:
SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of enterprise companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.
Built on a foundation of AI and ML, our Identity Products deliver the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.
SailPoint is seeking a Staff Software Engineer to join our Feature teams for the Identity product. In this role, you are responsible for increasing the quality of Identity and developing solutions to customer reported issues. You are responsible for writing quality code in addition to debugging complex problems. You will work closely with the broader Engineering team, as well as Support, and occasionally communicate directly with customers to assist in L3 Support escalations. We’re looking for candidates with a strong work ethic who can work with a team of very experienced Software Engineers and Testers. Lack of experience in a particular technology/platform is not a showstopper if there is a skill of immediate usefulness, as well as a commitment to continual learning.
What you'll do
Onboard into your new role, get familiar with our Identity product offering and technology stack.
Proactively meet peers in Engineering and Support, and set up your test and development environment.
Deeply understand the process for handling customer-reported issues and L3 Support escalations.
Successfully debug complex problems and develop high-quality solutions for customer-reported issues.
Proactively collaborate with other software development engineers for problem reproduction and resolution.
Begin contributing to the development and integration of UI components and REST-based web services alongside your team.
By 6 months:
Consistently deliver quality code and independently handle complex L3 escalations, occasionally communicating directly with customers.
Serve as a reliable expert on the Feature team, sharing knowledge and demonstrating a commitment to continual learning.
Contribute to the improvement of unit tests and overall product quality to prevent future escalations.
About SailPoint India and our Benefits:
Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals.
Our Pune team works under a hybrid model enjoying the office 2-3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits:
Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint.
Company sponsored health-checkups for employees and discounted rates for dependents
Annual performance bonus
Private equity at certain levels
24 Leaves every year in addition, 10 holidays
Flexible Work hours
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Requirements
10+ years professional experience in developing enterprise software, preferably in a Java/J2EE environment, and demonstrated fluency in Java
Proven experience developing/designing Java and JavaScript based UI components.
Experience using JSF, ExtJS, AngularJS, Angular, Bootstrap, jQuery, AJAX, and other J2EE technologies
Experience in the development and integration of REST-based web services utilizing XML and/or JSON data representations
Experience with various operating systems (Windows Server, Linux, AIX, Solaris, etc.)
Experience with SQL and one or more database platforms (SQL Server, Oracle, MySQL, DB2, etc.)
Experience with object-relational mapping (ORM) tools, such as Hibernate and MyBatis, is highly desirable
Experience with one or more web application servers (WebLogic, WebSphere, JBoss, Tomcat, etc.)
Experience with one or more revision control systems (Git, Subversion, Perforce, CVS, etc.)
Experience in the development and maintenance of unit tests using a testing framework, such as TestNG and JUnit, is highly desirable
Proven ability to work with other software development engineers for problem reproduction and resolution
Proven ability to successfully navigate and relate to varying levels of functional and technical personnel
Excellent written and verbal communications skills
Experience with the monitoring/management/deployment of said products is highly desirable
Experience with IT backend protocols and systems, such as LDAP and Active Directory, is highly desirable