Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.
We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com
The NetSuite Business Systems Analyst – Order to Cash (O2C) is a techno-functional role focused on the configuration, development, support, and optimization of Flexera’s NetSuite Order-to-Cash processes. This position serves as a key resource for designing and implementing system solutions across NetSuite, with responsibility for workflows, integrations, reporting, troubleshooting, and ongoing platform improvements.
The ideal candidate has a strong technical understanding of NetSuite and knows how to translate business needs into effective system configurations and enhancements. This is not an accounting role. It is a business systems position for someone who can work hands-on in NetSuite to improve automation, scalability, data quality, and operational effectiveness across the O2C cycle.
Configure, enhance, and support NetSuite functionality across the Order-to-Cash process, including customer setup, order management, billing, collections, and revenue-related workflows.
Design, build, and maintain NetSuite configurations such as custom fields, forms, records, roles, permissions, workflows, and page layouts aligned to business requirements and internal controls.
Develop and support automation using SuiteFlow and, where applicable, SuiteScript to improve process efficiency and reduce manual work.
Optimize NetSuite modules and capabilities relevant to O2C, including SuiteBilling, Dunning, and Advanced Revenue Management.
Identify system gaps, process bottlenecks, control weaknesses, and data quality issues, and implement scalable improvements.
Support month-end and year-end close activities
Technical Support, Troubleshooting, and System Maintenance
Serve as a technical resource for diagnosing and resolving NetSuite issues related to O2C workflows, configurations, scripts, integrations, and transactional data.
Perform root-cause analysis on system issues and recommend durable corrective actions.
Help maintain overall system health through periodic reviews, testing, cleanup, and performance monitoring.
Perform system administration activities including user roles / permissions, configuration and ongoing platform maintenance
Reporting, Analytics & Integrations
Build and maintain saved searches, dashboards, and custom reports, , and other analytics to support operational visibility and business decision-making.
Support and monitor integrations between NetSuite and upstream/downstream business systems, including Salesforce and other connected platforms, using Boomi.
Troubleshoot integration issues, monitor exception handling, and help ensure reliable and accurate data flow across systems.
Document integration specifications, field mappings, technical dependencies and support procedures
Stakeholder Collaboration & Projects
Gather, document, and translate business requirements into system configurations and functional specifications.
Lead UAT, change management, and training for system enhancements and new rollouts.
Act as a key resource during internal and external audits related to O2C controls.
Requirements
2-5 years of hands-on NetSuite administration or business systems analyst experience.
Demonstrated expertise with NetSuite O2C modules: Advanced Revenue, Billing, Suitebilling, and Dunning
Proficiency in NetSuite SuiteFlow, saved searches, custom records, suite analytics and reporting.
Experience managing or contributing to system integrations (Celigo, or Boomi preferred).
Excellent analytical and problem-solving skills with a process-improvement mindset.
Strong communication skills; ability to translate technical concepts for non-technical stakeholders.
Nice to have
NetSuite Administrator or SuiteFoundation certification.
Experience with Boomi and/or Celigo
SuiteScript 1.0/2.x development experience.
Prior experience in a high-growth technology or SaaS company.
Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.