Senior Product Operations Manager

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary As a Senior Product Operations Manager, you will play a critical role in scaling how the Cortex platform and products organizations operate, execute, and deliver outcomes. You will sit at the intersection of Product, Engineering, GTM, Finance, IT, and Customer-facing teams, turning complex, cross-functional challenges into clear processes, operating models, and scalable mechanisms. You will help enable product teams to move faster with clarity and confidence by building the systems, governance, metrics, and execution frameworks that support one of the fastest-growing cybersecurity platforms in the world. Key Responsibilities Own and evolve core product operating processes across the Cortex portfolio Partner closely with Product Management leaders to translate strategy into executable plans, milestones, and measurable outcomes. Design, implement, and scale product operating models that support complex initiatives such as migrations, platform unification, licensing changes, and large-scale customer transitions. Serve as a central point of orchestration across Product, Engineering, GTM, Sales Ops, Finance, IT, Legal, and Support to remove blockers and drive execution. Identify operational friction, inefficiencies, and gaps across the product lifecycle and proactively drive systemic improvements. Drive tooling, automation, and documentation that improve visibility, predictability, and scalability of product operations, while enabling AI-ready workflows, data foundations, and decision support. Act as a trusted operator and problem-solver for complex, ambiguous initiatives that span beyond a single product or team. Qualifications 7+ years of experience in Product Operations, Product Management, Program Management, or equivalent roles in enterprise B2B SaaS environments. Proven experience operating in highly complex, cross-functional organizations with multiple stakeholders and dependencies. Strong ability to translate strategy into execution through processes, frameworks, and clear accountability. Excellent communication and influencing skills, with experience working closely with senior leadership. Highly analytical and structured, with a strong bias toward data, metrics, and operational rigor. Comfortable operating in fast-paced, ambiguous environments and driving clarity where none exists. Strong problem-solving mindset with a track record of owning outcomes end-to-end. Preferred Qualifications Experience in the Cyber domain Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.