Salesforce Business Analyst - Position No. 1709

We're looking for a sharp, customer-centric Salesforce BA who owns the full delivery lifecycle – from discovery to go-live. You'll act as the primary bridge between business units and technical teams, turning operational pain points into scalable Salesforce solutions. This isn't a support role. You'll run discovery, design the solution, shape the product backlog, and drive end-to-end project execution with real accountability. What you'll do? • Partner directly with internal stakeholders to uncover operational challenges, map processes, and define scalable Salesforce-based solutions • Lead discovery sessions and translate complex business needs into user stories, process flows, and acceptance criteria ready for technical estimation • Own the functional product backlog and manage sprint goals, timelines, scope, and change control end-to-end • Design declarative-based solutions, data models, and integration plans in collaboration with technical teams • Facilitate UAT, manage defect prioritization, and lead change management and training initiatives to drive platform adoption What we're looking for? • 3+ years of experience as a Salesforce Business Analyst or Salesforce Implementer • Strong understanding of Salesforce platform capabilities and limitations • Exceptional ability to translate technical constraints for non-technical stakeholders, navigate conflicting priorities with composure, and operate with a self-driven, highly accountable mindset • Strong proficiency in ERD/data modeling and Salesforce security architecture (profiles, permission sets, OWD, sharing rules) • Practical experience designing and troubleshooting automations via Flow Builder, plus solid data migration and cleansing skills • Hands-on experience with agile/scrum delivery, Jira, and Confluence • Relevant academic degree (Information Systems, Industrial Engineering, Business Administration, etc.) Nice to have.. • Salesforce Certified Administrator credential • BA, Sharing and Visibility Designer, or Consultant certifications • Background in complex, multi-stakeholder enterprise environments