EasySend is a no-code platform for building and optimizing digital customer journeys. EasySend transforms paperwork-based processes in insurance, banking, and financial services into customer engagement and revenue growth opportunities.
The Implementation Specialist is responsible for implementing our clients' business processes on Easysend's platform. He/She will be responsible for interacting with clients daily and Easysend’s internal teams to ensure that clients have the solutions needed.
The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized, with excellent communication and customer-facing skills, and has a passion for excellence, innovation, and success.
Once trained on the EasySend platform, the Implementation Specialist will quickly start working directly on client projects and with our cross-functional teams utilizing the team's best practices.
What you'll do
Accountable for end-to-end Implementation of clients' processes on the EasySend platform.
Own the Implementation lifecycle hands-on (requirements, planning, configuration/development, deployment, testing, and monitoring)