Pixellot is looking for a hands-on Product Systems Engineer on our Operation department, to take ownership of one of our most critical product domains - the lifecycle, reliability, and support of tens of thousands of computer systems deployed at customer sites worldwide.In this role, you'll bridge hardware, software, manufacturing, and operations, ensuring our products remain reliable throughout their entire lifecycle while collaborating closely with R&D, Product Support, and global technology partners.At Pixellot, we are dedicated to revolutionizing sports production. Our AI-powered solutions automatically capture sports events and transform them into personalized content, turning key moments into engaging experiences for players, teams, and fans.As part of your role, you will:Own the hardware and software lifecycle of more than 30,000 deployed computer systems worldwide.Troubleshoot complex hardware and software issues across Windows and Linux environments, including BIOS and system-level challenges Lead POCs, validation, and production readiness for new PC platforms, hardware revisions, operating systems, and software releases.Partner with Product Support, R&D, and Operations teams to investigate field issues, identify root causes, and drive long-term solutions.Support production implementation of new hardware and software configurations while providing technical guidance to manufacturing partners.Coordinate technical activities across internal teams, hardware vendors (including HP), and manufacturing partners to resolve technical issues and drive product improvements.Manage hardware and software configurations and version control throughout the product lifecycle.