Technical Account Manager

Make Your Mark Cymulate’s Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously. With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we’re always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us. What Will You Do Own the technical relationship for enterprise customers across EMEA Act as a trusted advisor on security validation, architecture, integrations, and platform adoption Lead technical onboarding, architecture reviews, and success planning Serve as an escalation point for complex technical challenges Conduct technical reviews and EBRs with both technical and executive stakeholders Monitor customer technical health, adoption, integrations, and validation maturity Identify new use cases and support platform expansion Work closely with Implementation, Product, Engineering, Support, and Customer Success teams Support partners and distributors with technical enablement, workshops, architecture guidance, and escalations Help partners design scalable enterprise and managed service deployments What Will You Have 8+ years of cybersecurity experience, including 4+ years in customer-facing technical roles such as TAM, Solutions Architect, Sales Engineer, or Security Consultant Strong knowledge of SIEM, XDR/EDR, vulnerability management, threat detection, and exposure management Experience with APIs, integrations, automation, and data flows Strong troubleshooting skills across Linux, Windows, and macOS Familiarity with AWS and/or GCP and Infrastructure-as-Code concepts Ability to communicate effectively with both technical teams and CISOs Experience leading customer workshops, technical reviews, and strategic discussions Strong customer ownership mindset with experience driving adoption, retention, and expansion Experience with BAS, AEV, MDR, DevSecOps, Cloud Security, or Threat Intelligence is an advantage Fluent English and availability to support EMEA customers and occasional travel Additional European languages are an advantage