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See something that should exist? Build it.
See a better way? Do it.
At Terrific, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI.
And we believe customer data should belong to the brands who earn it — not third-party platforms.
What makes someone a Terrific RevOps Lead?
This role is for someone who wants to own the commercial operating layer, not just maintain it.
A strong Terrific RevOps Lead brings structure where there is ambiguity, discipline where there is leakage, and visibility where there are blind spots. They know how to build clean systems across HubSpot, forecasting, commissions, and reporting — and they understand that the point of doing that well is to help the company sell, scale, and make better decisions.
They are energized by high ownership, strong standards, and the opportunity to support a revenue motion at the intersection of social commerce, e-commerce, and media.
Terrific is hiring a Revenue Operations Lead to build the operating backbone of our revenue organization.
Right now, no one fully owns pipeline hygiene, HubSpot, reporting, or forecasting. This role is designed to architect it.
This is not a maintenance role. It is a hands-on build role for someone who can bring structure, discipline, and visibility to the revenue engine. You will help leadership understand pipeline health, forecast more accurately, track performance more clearly, and eliminate invisible leakage across the commercial team.
You should be excited by the opportunity to take a messy but high-leverage environment and turn it into a reliable operating system.
What you’ll own
HubSpot administration and structure
Pipeline hygiene and stage discipline
Forecasting model and forecast reporting
Commission and quota tracking
Weekly revenue reporting for leadership
Core revenue operations processes across the sales team
What success looks like in the first 90 days
HubSpot is fully structured with clear stages, owners, close dates, and ARR values
Weekly revenue report is automated and sent every Monday to leadership
Forecast model is live and actively used
Pipeline visibility is materially cleaner, more accurate, and more actionable
Core revenue processes are operating with more consistency and accountability
Build and maintain a clean, scalable HubSpot environment
Define and enforce pipeline stages, required fields, ownership rules, and deal hygiene standards
Improve CRM discipline across deal stages, close dates, next steps, and ARR values
Build dashboards and reports that give leadership clear visibility into pipeline, conversion, forecast, and revenue performance
Design and manage commission and quota tracking from scratch
Stand up a practical forecasting model that leadership can rely on
Support weekly revenue operating rhythms through accurate reporting and system discipline
Identify process gaps, inconsistencies, and sources of commercial leakage, then fix them
Work closely with leadership to improve commercial visibility and operating rigor
Help create a stronger operating foundation for a scaling revenue organization
Requirements
3–5+ years of relevant experience in Revenue Operations, Sales Operations, or GTM Operations
Strong hands-on experience as a HubSpot or Salesforce administrator
Experience building or rebuilding CRM structure, pipeline stages, dashboards, workflows, and reporting from scratch
Experience designing and managing commission and quota tracking
Strong understanding of core SaaS revenue metrics, including:
ARR
churn
NRR
pipeline coverage
Strong grasp of forecasting mechanics and pipeline management discipline
Comfortable working in an early or scaling environment where systems still need to be built
An understanding, and passion, for social media commerce, e-commerce and media
This role is not for you if
You’ve mainly supported RevOps processes but haven’t truly owned them
You prefer maintaining existing systems over building structure from scratch
You need a large team around you to execute
You are strongest as a report-builder but weaker on commercial logic and operating discipline
You are looking for a broad operations title without wanting deep accountability
Why this role matters
This role has immediate leverage across the business.
By fixing CRM structure, forecasting, reporting, and incentives, you will help eliminate invisible revenue leakage and give leadership a much clearer view of performance. This is a role with direct commercial impact from day one.
Deep experience in at least one of Terrific’s three commercial pillars — eCommerce, Marketing, or Media — and enough fluency across the other two to contribute credibly from day 1.
Terrific operates as a global company, and English is our primary business language. As such, all roles require fluency in written and spoken English.
Be part of the change that’s quietly reshaping how people discover and buy online.
Passionate about social media and e-commerce? Come build what’s next at Terrific.
Please note: We review every application carefully. While we may not be able to respond to everyone, we will reach out to candidates whose experience aligns with what we’re building.