LiveUDirect Source

Sales Engineer

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Sydney · SaaS

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Job description

About the role

About the Business LiveU Pacific is the regional office of LiveU, the leading provider of live video and remote production solutions. LiveU Pacific is seeking to employ a Sales Engineer, a key role to help drive its continued growth. The LiveU Sales Engineer provides technical leadership across the region (Australia, New Zealand, Pacific Islands) for all LiveU current and prospective customers. Location: Castle Hill. NSW. 2154 (on site job) About LiveU LiveU is shaping the future of live video, powering video production workflows and cloud services for news, sports, and other verticals. Building on our global market leadership and innovation, LiveU offers the highest quality, reliable and cost-effective end-to-end solutions for all types of live productions. Our broad portfolio ranges from our portable production-level field units and smartphone apps to satellite/cellular hybrid solutions and next-gen cloud-based IP management, orchestration, ingest and distribution solutions. With over 5,000 customers in 150 countries, LiveU's technology is the solution of choice for global broadcasters, sports, and other organizations (including government, education, public safety, enterprise, and production houses), streaming live video to TV, mobile, online, and social media.

What you'll do

Serve as a technical lead for the Oceania region
Lead the engineering activities and projects to promote sales goals

LiveU

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Support the sales team with all required technical sales activities including customer demonstrations, trials and POCs

Lead technical discussions with strategic customers and coordinate solution development with company HQ functions

Initiate and manage training and support partner sales activities

Manage exhibitions and roadshows in the region including setting up and managing the demonstrations

Gather requirements from the market and provide priorities to the product team and company roadmap

Work with the global customer success team to provide local support to solve customer issues as required

Requirements

Preparing and testing units before shipping to customers
Supporting rental activities by testing and preparing units for rental activities and receiving the units at the end of the rental period
To be considered for this position, applicants must meet the essential criteria listed below:
Bachelor’s degree in Computer Science, Engineering, a related field or equivalent practical experience in a technology role
Minimum 2 years’ experience in customer facing engineering role or similar position
Experience in tailoring and managing solutions projects for customers
Experience in broadcast productions, online video and telecommunications
Knowledge in Linux and cloud solutions
Ability to work under pressure and on multiple projects
Excellent communication skills, both verbal and written in English
Strong presentation skills
Able to travel domestically and internationally, if required

Tech stack

Linux