Own and continuously evolve the CRM strategy, ensuring every campaign directly drives player engagement, retention, and revenue
Plan, execute, and optimize multi-channel push and email funnels across the entire player lifecycle
Partner closely with Social, Monetization, and Product teams to drive 360° cross-channel campaigns, delivering an integrated player experience with clear performance lift
Build dashboards and performance reports that transform raw campaign data into actionable strategic insights
Lead continuous A/B testing on messaging, timing and segmentation, turning top performing experiments into scalable, repeatable playbooks
Leverage modern AI tools to automate campaign briefs, copy/art variations, QA, and reporting, shifting time from operational execution to strategy
Take full ownership of key performance metrics, consistently lifting engagement and retention above benchmarks

2+ years in CRM, marketing automation, or lifecycle marketing
Hands-on experience with leading CRM platforms (e.g., Braze, OneSignal, or similar)
Practical experience using AI tools to streamline workflows, such as copywriting, report generation, or briefing automation
Strong communication skills and experience working with multiple stakeholders and cross functional teams
Strong analytical skills with a proven ability to work with complex datasets and turn numbers into strategic decisions
A proactive, results-driven mindset with demonstrated experience owning projects end to end
Full professional proficiency in English (written and spoken)