Risk Operations Team Leader

Description Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together. Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter As the Risk Operations Team Leader, based in Buenos Aires,Argentina,you will lead a team focused on Transaction Monitoring and Risk Analysts responsible for monitoring, investigating, and analyzing suspicious financial activity. Operating in a fast-paced, high-stakes fintech environment, you will drive operational excellence across alert queues, enforce strict SLA adherence, and serve as the primary escalation point for complex risk scenarios. This is a full-time leadership role requiring a mix of sharp risk instincts, strong data literacy, and a proven track record of mentoring and scaling high-performing operations teams. Key Responsabilities Team Leadership & Performance: Direct, mentor, and drive a team of 2–5 Risk Analysts to hit performance KPIs, ensuring SLA compliance, high detection accuracy, and timely alert resolution. Queue & Escalation Management: Oversee the end-to-end triage and management of alert queues to identify, assess, and mitigate high-exposure risks and complex transaction patterns. Cross-Functional Collaboration: Coordinate with Risk, Compliance, and Sales teams to continuously optimize risk models, improve monitoring procedures, and lead complex investigations involving internal and external stakeholders. Quality Assurance & Optimization: Perform constant QA on the team's output, proactively identifying and implementing workflow enhancements, better procedures, and operational efficiencies. Strategic Risk Mitigation: Monitor emerging regional and global risk trends, adapting operational frameworks to reflect evolving threat landscapes. Requirements Experienced Financial Crime Leader: 3–5 years of hands-on experience in fraud, risk, or compliance transaction monitoring (ideally in payments or fintech), with at least 2 years of proven experience leading or mentoring junior analysts. Analytical Operator: Strong analytical mindset with practical experience using data tools like SQL, Excel, and BI dashboards to identify risk trends and optimize team performance. Regulatory Expert: Deep understanding of risk indicators, fraud typologies, and the regulatory frameworks governing the payments industry, specifically including local Argentine AML/CFT requirements (UIF resolutions, BCRA, and CNV regulations). Dynamic & Resilient: A collaborative communicator with fluent verbal and written English skills who thrives under pressure, makes sound decisions in ambiguous situations, and can lead by influence across cross-functional global teams. Educational Foundation: Holder of a Bachelor's degree in Business Administration, Finance, Accounting, Operations, or a related field. Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter