Elsight is looking for a highly independent and entrepreneurial Forward Deployed Engineer with strong analytical and technical skills to join our application engineering team in the US (East Coast). As part of our team, you will play a key role in unlocking the full potential of uncrewed systems operating Beyond Visual Line of Sight, delivering maximum value to our customers while operating with a high degree of owenrship.
Who are we?
Elsight delivers absolute connection confidence for drones and unmanned vehicles operating beyond the visual line of sight. Our proprietary bonding technology incorporates both software and hardware elements to deliver extremely reliable, secure, high bandwidth, real-time connectivity (e.g. over LTE/5G/RF/SAT) – even in the most challenging areas for stationary, portable, or actively mobile situational requirements. Our technology is already embedded in drones, and uncrewed vehicles worldwide, all backed up by our cloud service.
It’s time to scale up both the product and the team, and we’re looking for people to win with!
You will…
Act as the primary technical point of contact for US customers and the business development team, operating independently and taking full ownership of bridging the gap between our product and customer needs
Train, guide, and coach customers and business partners for successful onboarding and ongoing platform usage
Provide hands on technical support, troubleshooting complex issues and driving them to resolution with minimal oversight
Develop and maintain scripts or tools (mainly in Python or Linux) to automate processes and improve system integrations
Work closely with customers to ensure they gain maximum value from our products, delivering proactive support and best practices
Lead technical deployments, integrations, and field activities at customer sites when needed
Partner with sales to identify and drive technical opportunities, supporting the full sales cycle
Requirements
Apply if you have…
Two years or more in customer-facing technical support or professional services in B2B, advantage for experience working with military or defense organizations.
Solid understanding of networking fundamentals (TCP/IP, VPN, routing, NAT, etc.)
Experience working in Linux environments, including command line and scripting
Hands on experience with Python for automation, integration, or data handling
Strong sense of ownership with the ability to work independently in a fast paced, customer-facing environment
Entrepreneurial mindset with a proactive, problem solving approach
Strong communication skills and fluency in English