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Open much longer than usual for this role — may be a talent pool
Trevo
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Job Description
About the role
We are looking for
For our company site in Modiin, we are looking for a Customer Manager in the field of technical and logistical services, for a key and impactful role within the division. This position includes full responsibility for providing technical and logistical solutions to the company’s customers-from product delivery to end-of-life of the system
This is an opportunity to shape the customer experience, work with a variety of technical and operational interfaces, and be part of a professional team that operates in an environment of collaboration, excellence, and national security significance
What you'll do
Provide responses to technical inquiries and professional support in coordination with engineering and operations teams
Manage and follow up on equipment arriving from customers for repair
Plan materials and equipment for procurement requirements and preventive maintenance activities
Hold daily and weekly calls with customers to provide status updates and ensure system availability