Customer Success Manager

About Reflectiz Reflectiz empowers organizations to secure their websites and digital assets against modern web threats. Our award-winning, agentless remote sandbox monitors every first, third, and fourth-party application running on a customer's site, with no installation and no embedded code, automatically detecting and prioritizing security, privacy, and compliance risks before they become tomorrow's headline. We call the blind spot behind these risks runtime blindness, and closing it is the reason we exist. Backed by $22M in Series B funding, Reflectiz is trusted by global enterprises across financial services, e-commerce, and healthcare to safeguard their data, users, and brand reputation. We don't just watch, either. Our Offensive Hub runs continuous agentic pentesting, AI agents that map, attack, validate, and report on your real attack surface around the clock. Headquartered in Tel Aviv, with hubs in Boston and Sydney, we're expanding fast in North America, and this role sits at the center of that build-out. Join us to help write the playbook for what customer success looks like here. As our Customer Success Manager for North America, you'll plan and execute the strategy that turns new accounts into long-term, expanding relationships. You'll provide both strategic guidance and hands-on support, serving as the bridge between customers and the broader Reflectiz team. This isn't a support seat. When a customer needs something, you go get it, whichever door in the building you have to knock on. What you hear from customers doesn't stop at your desk. It reaches the people who can actually act on it.