Title: Data Analyst
Location: Austin, TX (Hybrid, 2 days a week, Tue & Wed)
Reporting to: Sr. Manager, Owned Program Analytics
About Hippo:
Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.
Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.
If you're energized by building what's next, we'd love to meet you.
Hippo's shared services organization is scaling, and we need an analyst who can own analytics for critical operational areas and tell a compelling story with data. In this role, you will partner with the Analytics Lead and operational teams to design dashboards, uncover insights, and drive decisions.
You will take ownership of your analytics verticals from the ground up - defining what we measure, building the dashboards, and translating data into actionable business insights. You'll present findings directly to the stakeholders and operational leaders. This is not a supporting role; you own the narrative and drive business conversations with data.
Reporting to Sr Manager, Data & Analytics, you'll have autonomy to shape how shared services uses data to optimize operations.
About You:
Are you a data analyst who wants to work in a fast growing InsurTech company where shared services touches nearly every function at Hippo. Right now, critical questions go unanswered: How are we retaining agents? What's driving retention in certain states or roles? What's our actual office utilization? Are HR processes working as designed?
This data analyst will change that. You will unlock visibility into operations, support strategic decisions, and demonstrate the value of analytics to the business.
You're someone who:
Gets excited about uncovering insights in data and sharing them with others
Doesn't wait to be told what to do - you see the gap and fill it
Takes pride in accuracy and clarity
Views ambiguity as an opportunity, not an obstacle
Wants to grow your analytics skills and build expertise in a function that matters
Define KPIs and metrics with stakeholders; design dashboards from requirements through delivery
Build Tableau dashboards and SQL queries that answer specific business questions
Present findings to stakeholders, and operational teams; translate data into recommendations
Identify and pursue analytics opportunities proactively
Maintain dashboards, validate data quality, and support stakeholder adoption
Conduct stakeholder interviews to understand business needs
Define scope and approach for new analytics initiatives
Communicate back to stakeholders in clear, business-friendly language
Collaboration & Learning
Partner on complex analytics questions
Contribute to team standards and best practices
Share learnings and insights across the analytics function
Requirements
6+ years of data analytics experience
Bachelor’s degree in STEM
SQL proficiency - can write efficient queries against databases/data warehouses
Tableau (or similar BI tool) - comfortable building dashboards from scratch
Self-starter mindset - takes initiative to identify opportunities, gathers requirements without being asked, doesn't need handholding
Excellent communication skills
Storyteller - can present data insights clearly to non-technical audiences, explains 'why' not just 'what,' connects findings to business recommendations
Analytical problem-solving - comfortable scoping ambiguous problems and recommending approaches
Attention to detail - data quality and accuracy matter; you catch inconsistencies
Nice to have
Insurance, healthcare, or regulated industry experience
Familiarity with HR or operations analytics
Exposure to data governance or compliance reporting
Proven experience leveraging AI to automate job functions
Experience presenting to senior leadership
Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
Equity - This position is eligible for equity compensation
Training and Career Growth - Training and internal career growth opportunities
Flexible Time Off - You know when and how you should recharge
Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.