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Technical Customer Support Rep- Student at Bright Data · Trevo

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Technical Customer Support Rep- Student

Active

Bright Data · AI · Entry-level

✓ Direct ATS✓ Not duplicate

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Job description

About the role

Bright Data, the industry leader in the web data domain, is looking for students for a part-time Technical support Representative position. The position is part-time, in shifts that include nights, weekends and holidays. Location: Poleg, Netanya

What you'll do

Providing Bright Data's customers with timely and accurate technical support
Independently understanding and solving technical problems using internal documentation

Clarifying problem solutions to customers and providing them with the best workflows

Interacting with other departments to clarify issues and escalate them when required

Requirements

Computer Science / SW Eng. students with a strong technical background
Basic programming knowledge of JavaScript, Python, or C.
Customer oriented (direct communication with global customers)
Organized with fast learning skills
Super responsible and quick delivery mentality
Fully proficient in English
Willingness to work at least 3 shifts a week, including nights and weekends
Technical customer support experience is a big advantage***

Tech stack

PythonJavaScript

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