Arbe is leading a RADAR REVOLUTION, driving a zero-road-fatality reality by enabling truly safe driver-assist systems and paving the way for a fully autonomous-driving future. We are looking for a Customer Support Manager to join our business group. In this role, you will lead Arbe’s customer-facing technical organization, ensuring successful adoption, integration, and long-term satisfaction of customers using Arbe’s products. The role combines team leadership, technical oversight, and program governance to deliver a complete “whole product” solution at scale.
What you'll do
Lead and manage a team of Application Engineers from different technical disciplines (HW, SW, System)
Own overall customer success across multiple accounts, acting as an escalation point for complex technical and program issues
Drive high-quality technical support, system integration, and validation activities
Define and scale support processes, tools, and best practices to support growing customer base