Join Onyx Security and help build the control plane for autonomous AI in a fast-moving, high-impact environment. Onyx is building the control layer that enables enterprises to safely adopt and scale AI agents across the organization, with the visibility, governance, and operational control needed to understand what agents exist, what they do, how they behave, and what risks they introduce.
We are looking for a proactive and service-oriented IT Support Specialist to join our team. In this role, you will be responsible for ensuring our employees have the tools, systems, and support they need to work efficiently and securely.
You will manage day-to-day IT operations, provide technical support to employees, maintain company devices and business applications, and contribute to a reliable, secure, and scalable IT environment.
What you'll do
Provide day-to-day technical support to employees across the organization, resolving hardware, software, and system-related issues.
Manage employee onboarding and offboarding, including device provisioning, account creation, access management, and equipment collection.
Configure, deploy, and maintain laptops, peripherals, and office technology.
Administer employee accounts, permissions, and access across business applications and identity management platforms.