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Senior Professional Services Engineer at Bigid · Trevo

Work closely with client stakeholders to determine technical requirements for specific business objectives at hand
Plan implementation engagements, deploy solution components, and participate in the product configuration efforts in order to meet clients’ specific requirements and business objectives
Engage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers’ environments
Deliver training for respective technologies at an applicable level of depth and detail for a given audience
Work closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvements
What you’ll bring:
Senior level experience in information technology, with an equivalent of at least 3 years in a customer-facing role - preferably involved in product implementation and hands-on technical activities within enterprise corporate environments
Clear and concise communication with the ability to explain complex technical concepts to a non technical audience
Ideally experience in working with customers across Europe and Middle East region
Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development
Advanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment
A proactive approach in understanding internal and customers business challenges with the ability to suggest solutions
Professional experience in Docker and Kubernetes deployments and Linux operating systems
Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2
Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform
Experience with REST API
Programming or scripting skills with bash, Java or Python
What’s in it for you?!
Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.
Equity participation - everyone shares in our success
Flexible work arrangements
Other compulsory benefits based on the country of residence
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
Care - We care about our customers and each other
Do - We do what it takes to make a positive impact
Try - We try our best and we don’t give up
Shine - We shine and make it our mission to always stand out
#LI-Remote
#LI-AT1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
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About the role

What you'll do

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