About the Job
Role: Lead Technician
Location: Irvine, CA (Onsite)
Employment Type: Full-Time
Salary: $55-$60 per Hour
About Ever
Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.
Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform.
As the Lead Technician, you'll serve as the technical leader of Ever's reconditioning operation. This role combines advanced hands-on vehicle repair with leadership responsibilities, helping establish best-in-class shop standards while coaching technicians and improving operational efficiency.
You'll spend a significant portion of your time performing complex repairs and diagnostics while also developing standard operating procedures (SOPs), training technicians, improving quality, and partnering with the Reconditioning Manager to maximize shop throughput, safety, and customer satisfaction.
What You'll Own
Perform advanced diagnostics, repairs, and vehicle reconditioning on electric and conventional vehicles
Serve as the technical escalation point for complex mechanical and electrical repairs
Coach, mentor, and train technicians on repair quality, efficiency, safety, and OEM best practices
Develop, document, and continuously improve shop SOPs, repair workflows, quality standards, and inspection processes
Conduct quality control inspections before vehicles are released for sale
Standardize repair procedures across the shop to improve consistency and reduce rework
Lead technician onboarding and hands-on skills development
Assist with workload planning and daily shop prioritization
Partner with the Reconditioning Manager on productivity initiatives and continuous improvement projects
Identify process bottlenecks and recommend operational improvements
Ensure technicians follow OEM repair procedures and Ever quality standards
Support implementation of lean shop practices, 5S organization, and workplace safety initiatives
Monitor repair quality, comeback rates, and technician performance trends
Assist with tooling recommendations and shop equipment improvements
Document repairs accurately in Ever systems
Maintain compliance with high-voltage safety procedures and OSHA standards
Foster a positive, collaborative, and high-performing shop culture