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Customer Support Engineer at ZEISS Semiconductor Manufacturing Technology · Trevo
Customer Support Engineer
North high-tech park (Bar-Lev), ISRAEL
The Customer Support Engineer provides technical support for advanced semiconductor systems at customer sites worldwide. The role includes field service activities, troubleshooting, maintenance, installations, customer support, and collaboration with global R&D and service teams.
What you'll do
Provide on-tool technical support, including preventive maintenance, troubleshooting, repairs, and installations.
Diagnose and resolve technical issues on multidisciplinary systems.
Train and support field service engineers.
Create and maintain service documentation and procedures.
Support root-cause analysis and continuous improvement activities.
Travel internationally as required (~30% per year).
Requirements
B.Sc. graduate in Mechanical, Electrical, Physics, Materials Engineering, or a related field.
Strong hands-on engineer with proven technical capabilities.
Fluent in English (written and spoken) – Must.
Willing to travel internationally (~30%) – Must.
Strong communication and interpersonal skills.
Proactive, independent, and customer-oriented.
Pls. send your resume to tali.ytzhaki@zeiss.com specifying the relevant position.