Charm Security is building AI-powered defense systems that protect people from scams and social engineering attacks targeting financial institutions. Our platform combines real-time conversation analysis, behavioral science, and AI agents to break the scam spell before harm occurs.
Backed by Team8, we're deploying our technology with banks and financial services companies to protect their customers at the moment of risk. Our product suite includes a Prevention Agent for real-time customer protection, a Copilot for fraud analysts, and a Customer-Facing Agent for self-service fraud reporting.
This role is on our Platform team that powers our AI agents and serves our financial services customers.
What you'll do
Architect and develop our multi-tenant platform serving enterprise financial institutions using Express.js, Prisma, and PostgreSQL
Build and scale the backend services powering our real-time conversation widget (via Socket.io), analyst Copilot, and management portal
Design event-driven pipelines using NATS and RabbitMQ that process fraud signals and trigger AI-driven interventions
Implement secure, compliant integrations with bank systems using Descope for enterprise authentication