Founded in 2002, AU10TIX is the global leader in AI driven identity verification and management, protecting the world’s largest brands against advanced fraud. The company’s future-proof product portfolio helps businesses provide frictionless customer onboarding and verification in 4-8 seconds while staying ahead of emerging threats and evolving regulatory requirements.
We are currently looking for an experienced Account Manager to join our team.
The Account Manager is the end-to-end owner of the customer relationship, responsible for customer success, retention, adoption, commercial growth, and the overall development of the assigned account portfolio.
What you'll do
Own a portfolio of existing customers and serve as the primary point of contact and overall owner of the customer relationship.
Build and maintain strong, trusted relationships with key stakeholders at customer organizations.
Understand customers’ business needs, challenges, and priorities, and identify opportunities to add value.
Drive customer retention, satisfaction, and engagement throughout the customer lifecycle.