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Help Desk at Abra Information Technologies Ltd · Trevo
Seen long ago but refreshed recently — may be a repost
Trevo
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Job Description
About the role
abra professional services is seeking a Help Desk Specialist!
Looking for your next opportunity in the IT field?
A leading company in the Re'em Junction area is seeking Help Desk Technicians for a full-time position.
Join a dynamic environment and be part of a professional IT team, providing technical support and assisting end users with a variety of hardware and software-related issues.
Position Type: Full-time
Location: Bnei Re'em
Requirements
6 months to 1 year of experience in a similar technical Help Desk environment or relevant military technical experience.
Solid knowledge of Operating Systems (OS).
Proficiency in Microsoft Office applications.
Proven experience in troubleshooting desktop and laptop hardware/software issues.
Strong ability to diagnose and resolve email-related issues.
Hands-on experience with peripheral equipment, including printers, scanners, etc.
Nice to have
Previous experience working as part of a support team.
Familiarity with QlikView / Qlik Sense.
Familiarity with the Tafnit ERP system.
Familiarity with Salesforce.
Knowledge of Active Directory (AD).
Familiarity with the Exchange management interface.